Privacy Policy
Nails by Ezra · Last updated 12 July 2026
Nails by Ezra ("we", "us") is a virtual nail-art try-on app. This policy explains what we collect, how long we keep it, and your choices. We follow the Philippine Data Privacy Act of 2012 (RA 10173).
What we collect
- Email address — for passwordless sign-in (one-time codes) and booking updates.
- Hand photos you upload — to generate your virtual try-on.
- Try-on results and saved looks — the images we generate for you.
- Booking requests — the design, preferred times, and status you send to the salon.
How long we keep it
| Your hand photos | Kept up to 7 days, then deleted. |
|---|---|
| Try-on results | Unsaved looks are kept 7 days. Saved looks stay until you delete them. |
| Share cards | Kept up to 30 days, then removed. |
| Account & bookings | Kept while your account is active. |
| Never sold or trained on | EXIF and GPS are stripped on upload. Used only for your own try-ons — never sold, never used to train AI. |
How your photos are used
Your photo is sent to an AI image service to render the design onto your hand, and a second AI service checks the result quality. Photos are used only to produce your try-on. Location and camera metadata (EXIF/GPS) are removed before processing.
Service providers
We use trusted third parties strictly to run the app: AI image generation and quality checks, transactional email delivery, and encrypted cloud object storage. They process data only on our instructions.
Your rights & deleting your data
In the app you can delete individual photos, delete all your photos, or delete your account — which removes your stored objects, not just database rows. To exercise any Data Privacy Act right (access, correction, erasure, objection), contact us below.
Contact
Questions or requests: support@chigigo.com. See also our Support page.